Security FAQ
Common security questions about Maexry's zero-knowledge architecture, device loss recovery, and data protection.
Security FAQ
For our full privacy policy, see Privacy Policy. For detailed data protection information, see Data Protection.
Can Maexry employees read my emails?
No. There is no server-side code path that accesses email content. Encryption keys exist only in your device's Secure Enclave (Mac with Apple T2 chip or Apple Silicon). Maexry has no decryption capability.
What if Maexry servers are breached?
Maexry servers hold encrypted sync blobs and minimal metadata, not readable email content. A breach would reveal encrypted noise — useless without the decryption keys that live only on your device.
What if I lose my device?
Your master key is hardware-bound to that specific device and cannot be extracted. For new devices, you re-enter your master password to decrypt your sync seed and regenerate your keys. Your encrypted sync data remains safe — it's useless without your master password.
Can law enforcement access my data through Maexry?
Maexry cannot provide email content it does not possess. Your emails never touch our servers, so there is nothing to subpoena. Even if ordered to hand over data, we only have encrypted blobs that are mathematically impossible to decrypt without your master key.
How can I verify these privacy claims?
Our zero-knowledge architecture is designed to be verifiable, not just promised. You can monitor your network traffic and inspect connections to confirm that no email content leaves your device to Maexry servers.
Privacy Contact
For privacy-specific questions, contact [email protected]. For general support, reach out to [email protected].