Terms of Use

By downloading, installing, or using Maexry, you agree to these Terms of Use ("Terms"). Maexry is developed and operated by Maexry LLC ("Maexry," "we," "us," or "our"), a Georgia limited liability company. If you do not agree to these Terms, do not use the application.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Maexry regarding your use of the application. These Terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

1. Geographic Availability, Eligibility, and Attestation

1.1. Supported Regions

Maexry is currently available to users located in the following regions ("Supported Regions"):

• United States (excluding the State of California)
• Australia

Maexry does not offer its services outside of Supported Regions. If you are not located in a Supported Region, do not create an account or use the service.

1.2. Attestation

By creating an account, you represent and warrant that:

• You are located in a Supported Region listed in Section 1.1 above.
• You are at least 18 years of age. If we learn that a user is under 18, we will terminate their account and delete associated data.
• All attestations you provide at account creation are truthful and accurate.

For details on how your eligibility attestation data is collected, stored, and retained, see our Privacy Policy, Section 4.

1.3. False Attestation and Relocation

Maexry reserves the right to terminate accounts where a user has provided false attestations regarding their eligibility, including but not limited to residency or age.

If you relocate outside of a Supported Region after creating your account, you must notify us within 30 days by emailing [email protected]. Upon notification or independent discovery, Maexry may terminate your account with 30 days' written notice and, if applicable, provide a pro-rata refund of any prepaid annual subscription fees for the unused portion of the term. See Section 14 for termination details.

We reserve the right to expand or restrict the list of Supported Regions at any time.

2. What Maexry Is

Maexry is a privacy-first AI email client that runs on your device. It connects to your email provider (e.g., Gmail), classifies your messages using AI, and stores everything locally in an encrypted database. We provide the software. You provide the email account, the device, and — if using BYOK mode — the AI keys.

3. Your Account

To use Maexry, you must authenticate with a supported email provider. You are responsible for maintaining access to your email account and device. We do not store your email credentials on our servers. AI API keys are encrypted and stored only on your device.

4. Plans, Payment, and Auto-Renewal

4.1. Plans

• Base: A one-time purchase of $19.99. Install on as many devices as you like — each runs independently with its own local database.

  Base Licence and Updates: Your Base licence includes all updates released for the Maexry application for as long as Maexry LLC continues to develop and distribute the application. If Maexry LLC discontinues the application, your licence to the last released version remains perpetual, but no further updates will be provided.

  Discontinuation scenarios:

  • Acquisition: If Maexry LLC is acquired by or merged with another entity, the acquiring entity may choose to continue or discontinue the application. If discontinued, your perpetual licence to the last released version remains in effect.
  • Pivot: If Maexry LLC ceases development of the email application to focus on other products, the update obligation ends when active development ceases. Your licence to the last released version remains perpetual.
  • Platform changes: If a supported platform (e.g., macOS, iOS) introduces changes that make continued support impractical, Maexry LLC may discontinue the application on that platform while continuing on others.

  Feature changes: Maexry LLC reserves the right to add, modify, or remove features from the application at any time, at its sole discretion, as part of normal product development. Removal of a feature does not constitute discontinuation of the application.

• Pro: A standalone monthly ($3.99/mo) or annual ($34.99/yr) subscription that includes everything in Base plus E2EE cross-device sync, Vault Sync, and Profile Sync. Base and Pro are independent — you may own both simultaneously, but neither requires the other.

All plans begin with a 14-day free trial (full access, no credit card required). No payment information is required to begin a trial. At the end of your trial period, paid features (sync and AI classification) are disabled automatically — no charge is made unless you actively subscribe. Subscription checkout is operated by RevenueCat and payments are processed by Stripe on Maexry's behalf. By subscribing, you also agree to RevenueCat's terms governing the checkout and to Stripe's terms governing the payment transaction. Maexry is responsible for the subscription service and is the merchant of record; RevenueCat is responsible for operating checkout and subscription management; Stripe is responsible for processing the payment. When a Pro subscription ends (whether monthly or annual), sync and AI classification stop — existing emails remain readable on-device. If you also own a Base licence, your Base features (BYOK classification, local operation) continue independently.

One free trial per mailbox. Each free trial is limited to one per connected mailbox (and per Google sign-in identity). Maexry may decline or refuse a free trial for a mailbox or sign-in identity that has already used one — including where an account is deleted and re-created. We enforce this using the de-identified, keyed trial-eligibility markers described in our Privacy Policy, Section 4.

4.2. Auto-Renewal and Cancellation

IMPORTANT — PLEASE READ BEFORE SUBSCRIBING:

Your subscription will automatically renew at the then-current price unless you cancel at least 24 hours before the renewal date. By subscribing, you authorize Maexry to charge your payment method on a recurring basis.

Your billing and cancellation mechanics depend on where you purchased your subscription:

Direct purchases through Maexry (via RevenueCat Web Billing and Stripe):

• Monthly subscriptions renew each month on the calendar date of your original purchase.
• Annual subscriptions renew once per year. We will send you a renewal reminder email at least 7 days before each annual renewal date.
• To cancel: Open the account-management link included in any RevenueCat billing email (for example, your purchase receipt or a renewal reminder). That link opens RevenueCat's secure hosted billing portal, where you can update your payment method or turn off auto-renewal. Turning off auto-renewal cancels your subscription: no further charges are made, and your paid access continues until the end of your current billing period. It is not a mid-term or pro-rated refund, and it does not delete your account or your local data. If you can't find the link, email [email protected] and we'll help you cancel.

Purchases through Apple App Store or Google Play Store:

• Billing and cancellation are managed through your respective app store account, subject to that store's terms and policies.
• Cancellation must be done through the app store.
• Refund requests are governed by the app store's refund policy.

Common to all channels: A confirmation email will be sent after your subscription is activated. All subscriptions (monthly and annual) are non-refundable except where Maexry terminates your account (see Section 14) or as required by applicable law, including the Australian Consumer Law.

5. Your Data, Your Control

Maexry is built on a zero-knowledge architecture. Your email content is never transmitted to Maexry's servers. Your encryption keys are stored in your device's hardware-backed secure key store and are never transmitted to Maexry. We cannot access, read, or recover the contents of your emails or your encrypted local data. If you delete the app, your local data is permanently removed. You may also request deletion of your subscription record and any encrypted Dark Blobs from our backend at any time by contacting [email protected]. See our Privacy Policy for the complete description of data flows.

6. Acceptable Use

You agree not to:

• Reverse-engineer, decompile, or tamper with the application.
• Use Maexry to draft, generate, or facilitate the sending of unsolicited bulk commercial email, phishing communications, or any content prohibited by CAN-SPAM, applicable state anti-spam laws, or the Australian Spam Act 2003.
• Attempt to circumvent subscription restrictions or trial limitations.
• Resell, sublicense, or redistribute the application.

7. Intellectual Property

Maexry, its design, code, and brand are the property of Maexry LLC. Your use of Maexry, whether under a free trial, paid subscription, or one-time purchase, grants you a personal, non-transferable license to use the software. You retain full ownership of your email content — we never claim rights to it.

8. Third-Party Services

Maexry integrates with third-party services including Gmail (Google API), Firebase (authentication and database services, for Sign in with Google and account metadata storage), payment processing through Stripe, subscription management through RevenueCat, and — depending on your configuration — OpenAI, Anthropic, or Google Gemini for AI features. For our website and customer support, we also use Supabase, Resend, Slack, and Cloudflare; see Privacy Policy, Section 7 for the data each processes. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or policies of third-party providers. Third-party infrastructure providers (including Google Cloud Platform for cloud hosting) may also be involved in providing the service.

9. AI Provider Relationship and AI Disclaimers

9.1. Your AI Provider

When you use Maexry's AI features, your device sends email content directly to your chosen AI provider (e.g., OpenAI, Anthropic, or Google Gemini) via API. Maexry facilitates this connection but is not a party to your relationship with your AI provider.

You are responsible for: (a) maintaining your own account with the AI provider; (b) compliance with the AI provider's terms of service and acceptable use policy; (c) any usage fees or rate limits imposed by the AI provider; (d) the data handling practices of the AI provider, including any data retention or training use disclosed in the provider's terms.

Maexry does not negotiate, modify, or accept liability for the AI provider's terms or data handling. Maexry is not responsible for how your AI provider processes, stores, or uses the data you send to it.

9.2. AI Accuracy and Limitations

AI-powered features in Maexry — including email classification, summarization, priority scoring, and draft generation — are provided on an "as-is" basis. You acknowledge and agree that:

• AI outputs are not guaranteed to be accurate, complete, or reliable. AI classification and summarization may produce errors, omissions, or misinterpretations.
• AI providers may generate outputs that are factually incorrect, fabricated, or misleading ("hallucinations"). You acknowledge this is an inherent characteristic of current AI technology. You are responsible for verifying any factual claims, names, dates, financial figures, legal references, or other specific information generated by AI features before relying on them.
• AI outputs should not be relied upon for legal, medical, financial, or other professional decisions. You should independently verify any AI-generated content before acting on it.
• Maexry is not responsible for any actions you take, or fail to take, based on AI outputs, including but not limited to missed emails, incorrect categorizations, or misleading summaries.
• AI provider outages, rate limits, and service interruptions are outside Maexry's control. Your access to AI features depends on the availability of your chosen AI provider.
• You are solely responsible for your relationship with your AI provider, including compliance with their terms, usage limits, and billing.

10. OAuth and Gmail Access

Maexry accesses your Google account using the following OAuth scopes:

• openid, userinfo.email, and userinfo.profile — used to authenticate you with Google and identify your account by email address, name, and profile picture. These are the standard "Sign in with Google" scopes.
• https://www.googleapis.com/auth/gmail.modify — used to read email metadata and content for classification, summarization, and drafting via your chosen AI provider, and to apply labels, move emails, and create drafts.

Maexry does not permanently delete emails or access your Gmail settings. Maexry can create draft emails on your behalf as part of its drafting features, but does not send emails without your explicit action to do so. You may revoke Maexry's access to your Google account at any time via your Google Account security settings. See our Privacy Policy for additional information on Maexry's compliance with Google's Limited Use Policy and a complete description of each scope's purpose.

11. Warranty Disclaimer

THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation. AI classification accuracy depends on the model and provider you choose. We do not warrant the results of any AI-generated content, summaries, or categorizations.

For Australian users: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms purports to modify or exclude the conditions, warranties, and undertakings implied by the Competition and Consumer Act 2010 (Cth) and the Australian Securities and Investments Commission Act 2001 (Cth). For major failures with the service, you are entitled to cancel your service contract and obtain a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time.

Nothing in this Section disclaims Maexry's commitments to data security as described in our Privacy Policy or our obligations under applicable data breach notification laws.

12. Limitation of Liability

12.1. Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAEXRY LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF MAEXRY SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO MAEXRY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.2. Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAEXRY LLC BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, or business opportunities;
• Cost of procurement of substitute services;
• Damages arising from missed, misclassified, or incorrectly summarized emails;
• Damages arising from AI provider outages, errors, or data handling;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MAEXRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3. Exceptions

The limitations in Sections 12.1 and 12.2 do not apply to:

• Liability arising from Maexry's gross negligence or willful misconduct.
• Australian users: Liability that cannot be excluded or limited under the Australian Consumer Law, including liability for breach of consumer guarantees under the Competition and Consumer Act 2010 (Cth).
• Any liability that cannot be excluded or limited under applicable mandatory law.

Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement. Where a consumer guarantee applies and the Australian Consumer Law permits us to limit our liability, our liability is limited to (at our option) the supply of the services again or payment of the cost of having them supplied again.

13. Indemnification

You agree to indemnify, defend, and hold harmless Maexry LLC, its officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your violation of these Terms;
• Your use of AI features in a manner inconsistent with these Terms, including reliance on AI outputs for decisions where independent verification was advised;
• Any false attestation of eligibility, including residency or age;
• Claims arising from your relationship with your AI provider, including disputes over data handling, billing, or terms of service;
• Your use of the application in violation of applicable law.

14. Termination

14.1. Termination by You

You may stop using Maexry at any time. You may cancel your subscription using the account-management link in any RevenueCat billing email (see Section 4.2) or by contacting [email protected]. Cancelling turns off auto-renewal and is not the same as deleting your account.

14.2. Termination by Maexry

We reserve the right to terminate or suspend your access to paid features if you violate these Terms. We may also terminate your account with 30 days' written notice if:

• You relocate outside of a Supported Region (as defined in Section 1.1);
• We discontinue the service in your region;
• You provide false attestations regarding your eligibility.

If Maexry terminates your account under this section (other than for your breach of these Terms), you will receive a pro-rata refund of any prepaid annual subscription fees for the unused portion of the term.

14.3. Effect of Termination

Upon account closure or termination:

• Your local data remains on your device until you delete it. We have no access to it.
• Subscription records are deleted within 90 days.
• Encrypted Dark Blobs (if cross-device sync was enabled) are deleted from our servers within 30 days, as described in our Privacy Policy.
• We are not responsible for data you have sent to your AI provider — that data is governed by your provider's retention policies.

How we retain and delete your data — including how residual copies in our disaster-recovery backups are handled — is governed by our Privacy Policy. These Terms are consistent with it.

15. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

15.1. Informal Resolution First

Before initiating any formal dispute resolution, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way.

15.2. Binding Arbitration

If we cannot resolve a dispute informally, you and Maexry agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of Maexry shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, or by JAMS under its Streamlined Arbitration Rules, at the claimant's election.

• Location: Arbitration will take place in Atlanta, Georgia or, at your election, in the county where you reside.
• Procedure: The arbitration will be conducted by a single arbitrator. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
• Fees: If you initiate arbitration, Maexry will pay all AAA or JAMS filing and arbitrator fees beyond the first $200 (which is your responsibility), unless the arbitrator determines your claim is frivolous.
• Authority: The arbitrator may award the same relief that a court could award, but only to the extent required to satisfy your individual claim.

15.3. Small Claims Court Exception

Notwithstanding Section 15.2, either party may bring an individual action in small claims court for disputes or claims within the jurisdictional limits of that court (generally claims under $10,000), provided the action is brought and maintained in small claims court.

15.4. Class Action and Jury Trial Waiver

YOU AND MAEXRY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

YOU AND MAEXRY WAIVE ANY RIGHT TO A JURY TRIAL.

For Australian users: This class action waiver does not apply to users located in Australia to the extent prohibited by the Competition and Consumer Act 2010 (Cth). Nothing in this Section 15 limits your right to bring proceedings in an Australian court or tribunal as permitted under Australian law.

15.5. Opt-Out Right

You may opt out of the arbitration and class action waiver provisions of this Section 15 by sending written notice to [email protected] within 30 days of creating your account. Your notice must include your name, email address associated with your Maexry account, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Maexry agree to resolve disputes exclusively in the courts identified in Section 16.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles.

For disputes not subject to arbitration (including those where you have opted out under Section 15.5), you and Maexry consent to the exclusive jurisdiction and venue of the state and federal courts located in Fulton County, Georgia.

For Australian users: Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Competition and Consumer Act 2010 (Cth), the Australian Securities and Investments Commission Act 2001 (Cth), or any other applicable Australian legislation that cannot be excluded, restricted, or modified by agreement. To the extent that these Terms conflict with mandatory provisions of Australian law, those mandatory provisions shall prevail.

17. Force Majeure

Maexry shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond Maexry's reasonable control, including but not limited to: natural disasters, acts of government, pandemic, war or terrorism, power or internet outages, third-party service provider failures (including AI providers and cloud infrastructure), or labor disputes. During any such event, Maexry's obligations under these Terms are suspended for the duration of the event.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

19. Changes to These Terms

We may update these Terms from time to time. Material changes — including changes to subscription pricing — will be communicated through the app or our website at least 30 days before they take effect. For pricing changes, you may reject the change by canceling your subscription before the new pricing takes effect. The updated Terms will indicate the new effective date. Continued use of Maexry after the updated effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using Maexry.

20. Contact

Questions about these Terms? Contact us at:

• General inquiries: [email protected]
• Privacy concerns: [email protected]

Maexry LLC, 3372 Peachtree Road NE, Atlanta, GA 30326, USA